Privacy Policy

win7bet takes the privacy and security of your personal data seriously. As an online gaming platform serving Filipino players, we are committed to handling your information responsibly, transparently, and in accordance with applicable data protection laws, including the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This Privacy Policy applies to all personal data collected through the win7bet website (win7bet.vip), mobile platform, customer support channels, and any other services operated by win7bet. It covers data collected from registered players, visitors who browse the platform without registering, and individuals who contact us through any communication channel.

win7bet acts as the data controller for all personal data collected through the platform. This means we determine the purposes and means of processing your personal data and are responsible for ensuring that such processing complies with applicable law.

win7bet collects the following categories of personal data, depending on how you interact with the platform:

win7bet does not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required by law or with your explicit consent.

win7bet collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the win7bet platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Data received from payment processors (such as GCash and Maya), identity verification service providers, fraud prevention agencies, and regulatory authorities where permitted by law.
• Publicly available sources: Information from public databases or registries where relevant to fraud prevention or regulatory compliance.

win7bet uses your personal data for the following purposes:

• Account management: Creating and maintaining your win7bet account, verifying your identity and age, and managing your account settings and preferences.
• Service delivery: Providing access to games, processing deposits and withdrawals, crediting bonuses, and delivering all platform features.
• Legal and regulatory compliance: Meeting our obligations under Philippine law, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and responsible gaming regulations.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorised account access, and other security threats.
• Responsible gaming: Monitoring gaming behaviour to identify potential problem gambling indicators and applying responsible gaming tools where appropriate.
• Customer support: Responding to your enquiries, resolving disputes, and providing technical assistance.
• Marketing and promotions: Sending you information about win7bet promotions, bonuses, and new features, where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: Analysing usage patterns to improve the win7bet platform, fix bugs, and develop new features.

win7bet will not use your personal data for any purpose that is incompatible with the purposes described in this Privacy Policy without first obtaining your consent or establishing another lawful basis for processing.

win7bet processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you — including account registration, game access, and payment processing.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and gaming regulations.
• Legitimate interests: Processing necessary for win7bet's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

win7bet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers who assist in verifying your identity and screening for financial crime risks.
• Game providers: Licensed game software providers who supply the games available on the win7bet platform. These providers may receive limited technical data necessary to deliver their games.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who support the operation of the win7bet platform under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, and law enforcement where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and consultants who provide professional services to win7bet, subject to confidentiality obligations.

In the event of a merger, acquisition, or sale of all or part of win7bet's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance where practicable.

win7bet uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data. The following types of cookies are used:

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Analytics cookies: Used to collect aggregated, anonymised data about how users interact with the win7bet platform, helping us identify areas for improvement.
• Preference cookies: Store your platform preferences, such as language settings and display options, so you don't have to re-enter them on each visit.
• Security cookies: Help detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the win7bet platform. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set — refer to your browser's help documentation for instructions.

win7bet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, win7bet will securely delete or anonymise your personal data. Where anonymisation is used, the resulting data may be retained indefinitely for analytical purposes as it can no longer be linked to you.

win7bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and the win7bet platform is encrypted using TLS 1.2 or higher. Sensitive data at rest is encrypted using AES-256 encryption.
• Access controls: Personal data is accessible only to win7bet personnel and authorised service providers who have a legitimate need to access it. Role-based access controls and multi-factor authentication are enforced for all internal systems.
• Network security: The win7bet platform is protected by firewalls, intrusion detection systems, and regular vulnerability assessments.
• Incident response: win7bet maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights, we will notify the National Privacy Commission and affected individuals in accordance with applicable law.
• Staff training: All win7bet personnel who handle personal data receive regular data protection training.

While win7bet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your account credentials and for notifying win7bet immediately if you suspect any unauthorised access to your account.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by win7bet:

• Right to be informed: The right to know what personal data win7bet collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data win7bet holds about you, along with information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your win7bet account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to win7bet's legal retention obligations.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
• Right to object: The right to object to processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

The win7bet platform is strictly intended for adults aged 21 years and above in accordance with Philippine gambling regulations. win7bet does not knowingly collect personal data from individuals under the age of 21.

If win7bet becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately closed, all data will be deleted in accordance with applicable law, and any funds held in the account will be handled in accordance with regulatory requirements.

If you are a parent or guardian and believe that your child has registered on the win7bet platform, please contact us immediately at [email protected] so that we can take appropriate action.

The win7bet platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the win7bet platform and does not cover the privacy practices of any third-party websites or services. win7bet is not responsible for the content or privacy practices of third-party sites.

We encourage you to review the privacy policies of any third-party services you access through or in connection with the win7bet platform before providing them with your personal data.

win7bet reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Material changes will be communicated to registered users via email or a prominent notice on the win7bet platform at least seven (7) days before taking effect.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the win7bet platform after the effective date of any update constitutes your acknowledgement of the revised Privacy Policy. If you do not agree with any changes, you should cease using the platform and may request account closure.

If you have any questions, concerns, or requests regarding this Privacy Policy or win7bet's data processing practices, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the win7bet platform

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated. The NPC can be reached through their official government website.